FREQUENTLY ASKED QUESTIONS

Frequently Asked Questions — BuyAssignmentOnline

Everything students usually ask before their first order — and after. Grouped by topic, updated regularly, and answered by the team who handle orders every day.

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Australian-ownedBased in Zillmere, QLD
Masters & PhD writersSubject-matter experts only
12+ yearsHelping students since 2013
Turnitin-checkedPlagiarism & AI-free delivery
FAQS

30 questions students ask before and after ordering

Can't find what you're looking for? Our 24/7 support team answers anything our FAQ does not cover.

Ordering

Go to order.buyassignmentonline.com, fill in your subject, word count, deadline, and referencing style, upload any brief or rubric, and submit. It takes about two minutes.
Yes, but only so your order history and communication with the writer are kept private. Signup takes 30 seconds and only requires an email address.
Yes, as long as a writer has not started. After a writer begins, changes to the core brief may require a fee. Clarifications and additional instructions are always free to add.
You can get a full quote without paying. Payment is required before we assign a writer, but you can cancel before assignment for a full refund.
Word, PDF, text, Excel, PowerPoint, images, and zip files. If you have a specific format we do not list, message support and we will confirm.

Writers & Quality

A writer whose Masters or PhD is in your subject. You see their profile (degree, subjects, past orders, rating) once they are assigned and can ask questions before work begins. See our team for recruitment standards.
All writers have near-native or native English fluency and are vetted through a subject-specific writing test. We specifically hire writers familiar with Australian academic conventions.
Every order is scanned with Turnitin before delivery. Our internal standard is under 6% similarity (excluding references). Full detail on our quality control process page.
Yes. Writers produce every paper by hand, and QA runs an AI-detection scan before delivery. 100% human-written, verifiable on request.
Yes — free on request. Message your order with your ID and we will attach the similarity report within one business day.

Pricing

Prices depend on subject, word count, deadline, and academic level. Use our order form to get an instant quote without paying upfront.
No. The quote you see at checkout is the final price. Optional add-ons (Premium Support, extra plagiarism report, sources list) are clearly priced and only charged if you select them.
Yes — for long orders (dissertation, thesis), first-time customers, and return customers. See our offers page for current promotions.
All major debit and credit cards (Visa, Mastercard, Amex, Discover), PayPal, and Stripe. Payments are processed through secure, industry-standard gateways.
Only if the change affects word count or deadline. Clarifications and additional instructions within the original scope are always free.

Delivery

As fast as 3 hours for short pieces (up to 500 words) and 8 hours for standard 2,000-word essays. Dissertations and long research orders need 3–14 days depending on length.
If we miss the original deadline and nothing has been delivered, you are entitled to a full refund under our money-back guarantee.
Yes, for orders over 3,000 words. You can request a partial draft or outline at any stage and provide feedback before the writer continues.
Directly through your order portal — usually as a Word document. We can also send PDF, formatted LaTeX, or any other format on request.
For security, we only deliver through the portal. You can download from the portal as many times as you need.

Revisions & Refunds

Yes. Free unlimited revisions for as long as the original topic stays the same. Full detail on our revision policy page.
Changing the topic counts as a new order, not a revision. We will quote the new scope; you can accept, decline, or keep the original paper.
Decisions within 72 hours. Approved refunds processed within 14 days back to your original payment method. See the money-back guarantee.
Yes — full refund, no fee, as long as no writer has been assigned. If a writer has started, see refund percentages in our policy.
14 days under Australian consumer law. Full detail on the money-back guarantee page.

Privacy & Academic Integrity

Always. Writers never have your name or contact details, only your order instructions. We do not publish orders, resell work, or use anything as samples.
Not from us. We operate under strict confidentiality — no case studies, no public references to past customers, no data shared with third parties.
Our services are research, writing, and editing support for reference and learning purposes. It is your responsibility to use the work in line with your university’s academic-integrity policy.
Treat it as a model: read how the writer structured the argument, which sources they used, how they handled citations, then produce your own submission based on what you learned.
Orders and personal data are kept only for as long as necessary under Australian privacy law. See our privacy policy for specifics.

Still have a question?

Our support team is available 24/7 via phone, email, WhatsApp, or live chat. Usually we reply within the hour.

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