Your satisfaction is our top priority. If something genuinely falls short of what you ordered, we have a clear refund policy — no hidden clauses, no arguments.
Read once, referenced whenever needed. All refund categories, eligibility rules, and exclusions in one place.
BuyAssignmentOnline (“we”, “us”, “our”) provides academic research, writing, and editing services. Customers may request a refund under the terms set out below. Refunds are always issued to the original payment method.
A handling and service fee of 10%–20% may apply to partial refunds, depending on how much of the deadline has passed and how much work the writer has already completed. The exact percentage is set case-by-case by our Customer Experience team. This fee does not apply in cases where a full refund is guaranteed (see below).
Once an order is delivered on or before the original deadline, no refund is available — delivery within the agreed timeframe constitutes fulfilment of the service. Once you approve a delivered order, no refund is available — approval is taken as full acceptance of the work.
You may apply for any of the refund types below before approving the delivered paper.
A full refund with no deductions is available in the following cases:
Note: missed revision deadlines do not qualify for a refund.
A 50% refund, minus a service fee between 10% and 20%, is available if:
A 25% refund, minus a service fee between 10% and 20%, is available if:
If a refund is issued (full or partial), all intellectual property and usage rights in the delivered content are immediately revoked. You may not use, submit, or reproduce any part of the content.
What the policy does and does not apply to, in plain language.
Requesting a revision indicates your acceptance of the order's general quality. For that reason, refunds are not available after any revision request. Instead, we fix the paper free of charge under our revision policy.
A similarity margin of up to 6% (excluding references and template text) is acceptable by default. Refunds for plagiarism are only possible when:
We do not grant refunds based on grades, academic outcomes, or performance. A partial refund may be considered only where there is clear evidence the writer failed to follow your original instructions.
Viewing or using the provided answers counts as approval. If accuracy is below 50%, you may be eligible for partial credit of up to 30%, determined case-by-case by a Customer Experience Manager.
Under Australian consumer law you may cancel any order within fourteen (14) days of the order being accepted. If you cancel during this period and work has not begun, you will receive a full refund with no fee. If work has already begun, you must pay for the portion completed; any remaining balance will be refunded minus a 10–20% service fee.
To exercise your cooling-off rights, contact us before the period expires at info@buyassignmentonline.com or via the chat on your order page.
All work we deliver is for research, reference, and model purposes only. You agree not to submit, reproduce, or otherwise use the delivered work as your own. If we determine — at our sole discretion — that work has been used in violation of this intended purpose, you will be considered in breach of our Terms of Use and all rights to refunds, revisions, or support will be immediately forfeited.
BuyAssignmentOnline is not liable for academic grades, institutional consequences, or penalties arising from misuse of delivered content.